Delete Account

English Bondhu

Account & Data Deletion Request

Data That Will Be Deleted

Personal Information

  • • Account details (name, email, phone)
  • • Profile information and preferences
  • • Onboarding data and learning goals
  • • Chat history and messages
  • • Call recordings (if any)
  • • Vocabulary progress and study data

Usage Data

  • • Login history and session data
  • • Feature usage statistics
  • • Payment and subscription records
  • • Ambassador program applications
  • • User reports and feedback

Data That May Be Retained

Legal & Business Requirements

  • • Financial records (for tax purposes) - 7 years
  • • Transaction logs (for fraud prevention) - 2 years
  • • Aggregated, anonymized usage statistics
  • • Data required by law enforcement (if applicable)

Deletion Process & Timeline

1

Immediate

Account deactivated, login disabled

2

24-48 Hours

Personal data removal begins

3

30 Days

Complete data deletion

Request Account Deletion

This must match the email address associated with your account

Alternative Contact Methods

Need Help or Have Questions?

If you have questions about account deletion or need assistance, you can also contact us directly:

support@englishbondhu.com

Legal Information

This deletion process complies with:

  • • General Data Protection Regulation (GDPR)
  • • California Consumer Privacy Act (CCPA)
  • • Google Play Console Data Deletion Requirements
  • • Bangladesh Data Protection Laws